You define the outcome
Tell us what the agent must accomplish and which metrics matter: accuracy, containment, compliance, latency or task success.
Human-led AI release assurance
We tell you whether your AI actually works.
You define what success means. We deploy calibrated human experts to create and run the hard scenarios, then return the evidence and metrics that determine readiness.
1,000+Hard scenarios
Human expertsDomain + language matched
Evidence-backedEvery finding reproducible
HUMAN-REVIEWED RIGOR INDEX74/100
REVIEW 17 release blockers found
HUMAN INTENTMACHINE INTERPRETATION
THE PROBLEM / 01
Your demo is not your customer.
Agents pass scripted tests, then fail on accents, interruptions, ambiguous requests and the long tail of real life.
Production eventually reveals the truth. By then, your customer has already experienced the failure.
HOW IT WORKS / 02
You define success.
Humans test reality.
RigorIndex is a human-led testing service. The people designing and running the tests understand the language, the domain and the work your agent is trying to do.
We assemble the experts
We deploy people with the right language, dialect and domain experience, then calibrate them to one shared standard.
Humans stress the AI
Our experts create and run the difficult personas, interruptions, edge cases and real-world use cases your demo misses.
You get evidence
We return the relevant metrics, every important failure, its severity, and the evidence your team needs to fix it.
HUMAN-LED TESTINGDOMAIN + LANGUAGE EXPERTSMETRICS FIT THE AGENTEVERY FINDING REPRODUCIBLE
EXAMPLE FAILURE REPORT / 03
Not a dashboard.
A decision.
Every report answers the release question, quantifies confidence, and gives engineering a concrete queue of human-observed, reproducible failures.
- 01 Accuracy, containment and task completion
- 02 Language, dialect and persona breakdowns
- 03 Compliance, latency and conversation behaviour
- 04 Severity-ranked failure evidence
RIGORINDEX / READINESS REPORTRUN 24.09
RIGOR INDEX74.2
RELEASE DECISIONHOLD
Intent accuracy82%Containment rate76%Task completion68%Policy compliance91%
F-017
Identity check skipped after interruptionHindi · returning customer · seed 8821
CRITICALF-031
Payment date silently changedKannada · low-bandwidth call · seed 6140
HIGHSERVICES / 04
Start with an audit.
Every engagement is priced around a defined outcome. The first one is always a readiness audit.
Readiness Audit
START HERE1,000+ human-run scenarios, a reproducible score, and a ranked list of release blockers.
₹4–6L2–3 weeks
Release Assurance
Our experts rerun your critical scenarios before each release so regressions never reach customers.
₹3–8L / monthEvery release
Test Suite Build
A human-designed, calibrated testing system your internal team can operate and extend.
₹6–12LOne-time build
Training Environments
Simulated worlds where agents can practise difficult tasks without customer risk.
₹1.5–4LPer environment
Graded Data
Expert scoring of agent outcomes with measured evaluator agreement and accuracy.
From ₹3LProject-based
WHY INDEPENDENT / 05
We don't build the AI we test.
No conflicted incentives
Our job is to find the truth, including the uncomfortable parts.
Domain experts, calibrated
We assemble the right language and industry expertise around one shared standard.
Evaluator agreement shown
Every report states how consistently our human experts applied the same quality standard.
Evidence your team can rerun
If a failure cannot be reproduced from its seed, it does not enter the report.
READY WHEN YOU ARE / 06
Find the failures
before your customers do.
Send us one customer flow. We'll return a free, confidential failure report showing how we think.
Get a free failure report hello@rigorindex.com